Why can't I find my device on Find Air?

Your device might not appear in the app if it’s powered off, out of Bluetooth range, or simply not broadcasting signals.

If these conditions are met and you still don’t see it on the screen, try these steps:

• Restart Find Air: Force-quit and reopen the app to refresh the device list.
• Update & Reinstall: Make sure you have the latest version, or reinstall if the issue persists.
• Check for iOS Updates: Ensure your device is running the latest version of iOS. Keeping your iOS updated can prevent compatibility issues.

Still can’t locate your device? Reach out to us at [e-mail], and we’ll gladly assist.